How to converse without getting into controversies at the same time get our job done ?

Most of us, we would have got into trouble either by over exposing ourselves or lost an opportunity by under exposing. Right ?
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The best way to converse doesn’t lies just with the way you talk,
The major ability lies with one’s observational powers and listening capacity.
And both are completely different and don’t get confused with one another.
Listening deals with keeping yourself keen on what the other person is speaking, most of the people are not very careful all the times, when they speak. So you can always use your intellectual ability to collect more information during a verbal communication. Makes sure to give eye contact, so that the other person gains confidence, that you are very keen with his/her inputs. Give enough time, before you go to the next point, this silence will help you to extract more information and gives time to the other person to think and speak. Helps you answer to the point so obviously saves time.
Now let’s deal with the observational powers.
These are the crucial talents, which most of us lack. To observe anything we need a very stable mind and ability to concentrate. Stability is a strong characteristic of calm and a composed mind. The most common characteristic of anyone’s is mind is to keep wandering, so no one is a born genius. Each one of us has to work on our observational powers.
Every one of us gets inspired when someone notices small things from us, or remembers minute details. Right ?
Because, it makes us feel special and brings a cute smile on our face.
“Great people are not someone who speaks big stuffs but someone who understand little things in our life.”
Observation makes one’s job simple, helps to find solutions at a faster rate, improves one’s efficiency, helps in avoiding common mistakes, shows you as a sharper individual among the rest, reliable person for knowledge and obviously makes your job easier.

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